Shipping policy

Shipping Policy

Processing Time: Orders are processed within 1–3 business days of payment confirmation.

Shipping Times:

• United States: 7–15 business days

• Australia: 5–10 business days

• International: 10–20 business days

All orders include tracking provided via email once your order has shipped. Please allow 1–3 business days for tracking information to update after your order is dispatched.

Shipping Rates:

• United States: Free Standard Shipping

• Australia: Free Standard Shipping

• International: Rates calculated at checkout

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods. We are not responsible for delays caused by customs or courier services outside our control.

If you have not received your order within the expected timeframe, please contact us at info@rkraftgroup.com.au and we will investigate promptly.